Full course description
Learning Objectives:
- Describe effective strategies that empower and encourage high performance customer service.
- Recommendations to address customer service with clients.
- Define and understand the tenets of providing exceptional customer service with clients
- Identify customer service principles for startup cultures
- Analyze customer service tutorials and incorporate them into your daily practice
Activities you will complete during this training:
- Canvas Course FAQ
- Customer Service Tutorials resource share
- High Performance Customer Service Discussion Board
- KWL Customer Service 360
- End of Training Course Survey